Legal notice

tep X — Legal Notice

Last updated: 24 August 2026

Welcome to Step X. By accessing or using this website, you agree to the terms and conditions set out below. Please read this notice carefully before using our website or purchasing products from us.

 1.⁠ ⁠About Step X

Step X is an online sports and performance store offering products designed to support active lifestyles, sports and everyday movement.

Business name: Step X
Email: stepxmanagement@gmail.com
Country: South Africa

 2.⁠ ⁠Website Information

We make reasonable efforts to ensure that the information, product descriptions, images, prices and other content displayed on our website are accurate and up to date.

However, product colours may appear slightly different depending on your device or screen, and product images may differ slightly from the physical product.

We reserve the right to correct errors, update information and change product availability or pricing where necessary.

 3.⁠ ⁠Product Use

Our products are intended for their stated purposes and should be used in accordance with any instructions supplied with the product.

Where a product is designed for sport, exercise or physical activity, customers should use appropriate judgement based on their individual circumstances.

Step X does not guarantee that a product will prevent injury, improve athletic performance by a specific amount, or produce a particular physical result.

 4.⁠ ⁠Orders and Payments

All orders are subject to product availability and successful payment.

An order may be cancelled if we are unable to fulfil it due to circumstances such as stock shortages, supplier issues, pricing errors or other circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the applicable amount paid will be refunded in accordance with our refund policy and applicable South African law.

 5.⁠ ⁠Prices

All prices displayed on the website are shown in South African Rand (ZAR), unless otherwise stated.

Prices may change from time to time.

Any applicable delivery fees or other charges will be displayed during the checkout process where applicable.

 6.⁠ ⁠Intellectual Property

All Step X branding, logos, text, graphics, photographs, product descriptions and other original content appearing on this website belong to Step X or are used with appropriate permission.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

 7.⁠ ⁠Third-Party Websites and Services

Our website may contain links to or rely on third-party services, payment providers, suppliers, delivery companies or other external platforms.

Step X is not responsible for the content, availability, security or practices of third-party websites or services.

 8.⁠ ⁠Limitation of Liability

To the extent permitted by applicable law, Step X will not be responsible for losses resulting from misuse of products, failure to follow product instructions, or circumstances outside our reasonable control.

Nothing in this notice is intended to remove, restrict or limit any consumer right or protection that cannot legally be excluded under South African law.

 9.⁠ ⁠Consumer Rights

Nothing in this Legal Notice limits any rights available to consumers 

nder applicable South African legislation, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.

Where applicable, customers retain their statutory rights relating to product quality, returns, refunds, cancellations and other consumer protections. (Government of South Africa)

10.⁠ ⁠Changes to This Notice

Step X may update this Legal Notice from time to time. The latest version will be published on this website.

11.⁠ ⁠Contact Us

For questions regarding this Legal Notice, our products or your order, please contact:

Email: stepxmanagement@gmail.com
Business name: Step X
Address: south africa

This Legal Notice should be read together with our Privacy Policy, Shipping Policy and Return & Refund Policy.